Privacy Policy

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Effective Date: 24/08/2023
 

This privacy policy (the “Policy”) explains how Wezign Media (PTY) trading as Balloom Events (“we”, “us”, or “our”) collects, uses, and discloses personal information of visitors and users (“you”) of www.balloom.co.za (the “Website”).

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By accessing or using our Website, you agree to this Policy.

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1. Information We Collect

We may collect personal information you provide directly to us, such as when you create an account, make a purchase, or communicate with us. This information includes:

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• Name

• Email address

• Mailing address

• Telephone number

• Payment information

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We may also automatically collect information when you visit our Website, including:

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• IP address

• Device information

• Browser type

• Operating system

• Pages viewed

• Links clicked

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2. How We Use Your Information

We may use the information we collect to:
 

• Process and fulfill your orders

• Respond to your requests or questions

• Send promotional materials

• Monitor and analyze Website activity

• Improve our services or Website

• Comply with legal obligations

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3. How We Share Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with:
 

• Service providers who perform services on our behalf

• In connection with a merger, sale, or asset transfer

• If required by law, or to protect our rights and those of others

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4. Your Rights

Under the Protection of Personal Information Act (POPIA), you have certain rights, including:
 

• Accessing your personal information

• Correcting inaccuracies in your personal information

• Objecting to the processing of your personal information

• Lodging a complaint with the Information Regulator

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5. Data Security

We implement reasonable security practices to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

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6. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

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7. Changes to this Policy

We may update this Policy from time to time. We will post any changes on this page and update the effective date at the top.

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8. Contact Us

If you have questions about this Policy, please contact us at:

Wezign Media (PTY)

2 Orange Street, Hout Bay, Cape Town, 7806
Email: kayla@balloom.co.za
Phone: 060 919 7658